Cancellation Policy
- Cancellation Conditions and Deadlines
- Cancellations are accepted up to 24 hours before the scheduled reservation time.
- Example: Reservation Date: 2025-01-15 17:00,cancellations are accepted until 2025-01-14 17:00.
- How to Cancel
- Please provide your reservation number, name, and contact information.
Contact us using the information below or via our official LINE.
- Cancellation Fees and Refunds
- 1: There is no cancellation fee if the cancellation is made before the above deadline.
- 2: For other cancellations, the following fees will apply:
・Cancellations on the day of the reservation or no-shows: 100% of the reservation fee.
- Customers with Repeated Cancellations
- Please note that we may refuse future reservations for customers who repeatedly cancel.
- Contact Information for Cancellations
- Please contact us using the details below.